How to Order

Thanks so much for shopping with us! We want to make this as simple and smooth as possible. 

1. PICK UP

If you are local to the Baxter area, place your order online and select "PICK UP" at checkout. Orders are typically ready within 24 hours. 

2. LOCAL DELIVERY

Want your order delivered? No problem! 

• Select "SHIP" at checkout
• Enter the address you would like your order delivered to in the Shipping Address
• Click "CONTINUE TO SHIPPING"
• Select "LOCAL DELIVERY". You can then enter any special instructions and what you would like us to put on your card in the "delivery instructions" section!

If you have any questions, give us a call at (931) 858-4414 or email us at hello@baxterflowers.com

LOCAL DELIVERY:

Same day local delivery available for orders received online by 12:00pm CST. Deliveries for fresh arrangements available Monday through Friday. Saturday & Sunday deliveries must be communicated directly with staff to determine availability.  

SHIPPING & RETURNS: 

Processing Time:

Please allow 3-5 business days for processing.

Shipping Options:

Please allow 5-8 business days for standard ground and free delivery. If you need your order by a specific date, we suggest selecting the *2-day  processing option.

*2-day shipping please allow 3-5 business days processing time and 2 business days for delivery. 

Shipping Locations:

Orders ship from Tennessee, and we offer shipping within the United States and internationally. 

Tracking Your Order:

Once your order has been shipped, you will receive a confirmation email with a tracking number. This tracking number will allow you to monitor the progress of your package as it makes its way to your doorstep. 

Returns/Exchanges

Items purchased on baxterflowers.com may be returned to for exchange or return within 2 weeks of original invoice date. (FRESH ARRANGEMENTS OR PLANTS are not eligible for return or exchange) We will accept a return on any unworn, unaltered items. Refunds, exchanges, repairs, and replacements are not available for orders that exceed these time frames. Sale items, gift cards, and custom items cannot be returned.